Instant answers for field technicians — when downtime is costly

Opero gives industrial service teams AI-powered intelligence to solve complex technical problems on the spot. No manuals. No waiting.

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With Opero, cut troubleshooting from hours to minutes.

Up to 40% of the industrial workforce is nearing retirement, putting decades of critical know-how at risk. In service organizations, knowledge lives in fragmented documentation and in people’s heads. Opero captures it and turns it into structured, actionable intelligence—available where work happens.

Solution for service teams to capture and deploy knowledge with AI

Your future with tailored AI workflows and agents

Get started
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AI Voice & Call Agents

Set up call agents for service technicians to report problems and call manuals for faster troubleshooting.

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Service Insights

Provide AI for your service desk employees to resolve problems faster with clear insights.

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AI Workflows

Deploy AI agents from knowledge base inside existing systems to fully automate manual workflows.

The Intelligence Layer for Industrial & Manufacturing

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"A technician with limited product knowledge found the right solution through the Opero AI agent and resolved the issue without interrupting a colleague who was out with customers. It’s a great help for service technicians, because they can ask questions in their own words and quickly get a usable answer."

Mette Meyer Thuesen, Service & IT-manager, NIZE Equipment

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"Opero is a great help to me – both in troubleshooting technical issues, performing technical analysis, quickly onboarding new employees, and serving as an efficient information archive. It makes my work much more efficient."

Sebastian Bøge, Technical Field Engineer, Marine Fluid Technology

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From weeks to days

Our customers report over 90% reduction in the time it takes to onboard new staff using Opero.

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" We decided to collaborate with Opero, because we saw a value in their product. During the development process we always got the support we needed and the guys from Opero were very quick, proactive and open for any discussions or suggestions. The AI integration for industrial use, based on specific documentation is going to be a tremendous help for our end users. "

Simona Kjærgaard, Aftersales Development Specialist, Leica Geosystems

AI that works like your best technician

The future of service: fast, intelligent resolutions that drive customer satisfaction.

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Integrations

Connect your CRM, FSM, ERP, document storage, etc

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Knowledge Capture

For All Industries

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Collect tacit knowledge with Voice AI

Captures insights from field technicians, customers, and service teams. Providing a continuously growing library of real experience-based knowledge available across the organization.

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Service insights at hand with chat

Consolidate unstructured data from PDFs, spreadsheets, emails, and CRM systems, and connect it with tacit knowledge captured directly in the field through Opero’s voice bot.

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AI Workflows: an AI assistant deployed across systems

Create an AI-native operating system that understands your business and enables intelligent, real-time decisions to enhance operational speed and performance - delivering consistently exceptional customer experiences.

Frequently Asked Questions

Better work starts with well-planned AI adoption.

How can we get started with AI?

We recommend starting with your existing knowledge. Opero helps you centralize both documented information and undocumented, tacit expertise, creating a strong foundation for AI that delivers immediate and measurable value.

How do we start if our data is scattered in different systems?

We help you upload manuals, connect systems, import documentation. We handle the heavy lifting. No IT team or coding required.

How is the data integrated into our ERP or FSM?

Opero works closely with your team to connect all relevant platforms and data sources. Our deployment engineers integrate documented information and knowledge captured through voice interactions directly into your existing ERP/FSM. Your team validates the solution through real-world scenarios, with technicians reporting via voice after each assignment to continuously enrich the knowledge base.

Who owns the data?

It's your data. We understand that every company in industrial and manufacturing competes on IP, hence it is your data, your IP, and you are the sole owner of your knowledge base. Your data is not shared with anyone.

What about compliance and security standards?

Opero is an AI-driven technology platform designed with security and trust at its core. Our approach is built on a fundamental principle: robust information security and privacy-first design. All data at rest is secured using SHA-256 encryption. All data in transit is protected with TLS 1.3.