Your customers served, your invoices written, zero friction
- White-label customer portal — your customers log in at help.mycompany.com with your branding, troubleshoot with AI, and order spare parts. No support call needed.
- Auto-invoicing via e-conomic.dk — technician closes a job → draft invoice with time, parts, travel, and service report PDF. Zero manual entry.
- Custom AI persona — set tone, terminology, and industry context in Settings. E.g. make it speak like a senior field engineer using ISO standards.
- Smarter voice AI — waits when someone pauses to think or look something up. Works in any language.
- Documents in chat — the AI reads, fills, and writes documents. E.g. drop a price list → get a cost comparison, or ask it to write a procurement offer → download as PDF/Word or email it straight to a supplier.
- Email & SMS from chat — send a procurement offer to a supplier or text a customer a job update, with attachments. One conversation.
- Passwordless login — enter your email, get a link in your mailbox, click it and you're in. No passwords to manage.
Opero now runs under your brand, writes invoices automatically, and lets you control exactly how the AI works for your team. Here’s everything new.
What’s live now
Everything below is already in your account. No update needed — just log in.
Let your customers help themselves
Your customers can now access Opero through their own portal — at mycompany.opero.pro or a fully custom URL like help.mycompany.com. They log in, search your documentation, troubleshoot problems, and order spare parts — all without calling your support line.
Your logo, your name, your look. For your customers, it just feels like part of your service. For you, it means fewer support calls, faster answers for your clients, and a forward-looking service experience that helps win more deals.
Closed job? Draft invoice — done
Opero now connects to e-conomic.dk (by Visma). When a job is closed and approved in your CRM, ERP, or FSM system, a draft invoice is created automatically in e-conomic.dk — complete with customer details, time entries, travel, parts, and a PDF of the service report attached.
No more manual data entry between systems. Your finance team just reviews and sends — that’s it.
Make the AI work the way you do
Admins can now customize how the AI assistant behaves — directly from Settings. Define its persona, set the industry context, write response guidelines, and control formatting preferences.
Whether you need the assistant to speak like a senior engineer, follow ISO terminology, or always respond in a specific format — it’s all configurable. No code, no developers needed. Your AI, your rules.
Smarter voice AI conversations
The voicebot now handles pauses and silence intelligently — no more cutting in while someone is thinking or looking something up. Whether your team speaks Swedish, Danish, English, or any other language, conversations feel more natural.
Create, edit & read documents from chat
Upload Word, Excel, or PDF files and the AI reads, understands, and works with them. A few examples:
- Service manager — upload a service report template, tell the AI the job details, download the filled report
- Procurement — drop a supplier price list in Excel, ask for a cost comparison or a formatted offer
- Finance — upload a timesheet, get a summary of hours and costs per project, ready for invoicing
Send emails & SMS directly from Opero
Ask the AI to send an email or SMS — without leaving the chat. Send yourself a job summary, forward a procurement offer to a supplier, share a document with a colleague, or text a customer with an update. Attach files, hit send — done.
Passwordless login
Your team and your customers now log in with just their email — a link is sent automatically, one click and you’re in. No passwords to forget or manage.
Three real scenarios
Here’s what your team can already do today.
Your customer has a problem at 2 AM. They open your Opero page, and describe the issue. The AI pulls the answer from your service manuals, walks them through the fix, and generates a spare parts list to order from your catalog. Your support team sleeps through the night.
A technician drives home from a job. The service report was approved before they left the site. By the time they’re back, there’s a draft invoice in e-conomic.dk — time, parts, travel, PDF attached. Finance reviews and hits send. Less time spent, less human error.
A customer asks for a quote before lunch. Your sales rep drops the price list into Opero, tells the AI what to include, and downloads a finished procurement offer as PDF. One more message: “email this to the customer.” Sent — before the coffee gets cold.
Coming next: Procurement AI
We’re building a procurement solution that helps manufacturers respond to tenders with offers based on their product catalog in Opero. Upload a tender, match it against your catalog, and write a ready-to-send offer — all from Opero.